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FAQ

Questions, answered plainly.

How the private driver service works — pricing, availability, vehicles and trips. Availability is always confirmed manually.

Is the car included?
Yes. The car comes with the driver — you don't arrange a separate rental. Whether it's a sedan or an SUV depends on your route and group size, and we confirm the vehicle before your trip.
Are drivers English-speaking?
Yes, we arrange English-speaking drivers. If you need another language, mention it in your request and we will check availability.
Do you offer airport pickup?
Yes. Share your flight time, passenger count and destination, and we will arrange a meet at Kigali International Airport arrivals, day or night. Availability is confirmed manually.
Can I book for a full day?
Yes. A full-day driver starts from $70/day, and from $100/day for an SUV or upcountry trip. The final quote depends on your route and details.
Can I book an SUV?
Often yes, subject to availability. SUVs are common for upcountry and safari routes such as Akagera. Tell us your route and we will check.
Can I book multi-day trips?
Yes. Multi-day and custom itineraries are arranged on request. Share your dates and destinations and we will come back with a starting quote.
Are prices fixed?
The prices shown are starting estimates. The final quote depends on route, date, vehicle type, waiting time, return trip, passenger count, and fuel, tolls or park fees where applicable — and it is confirmed manually before you go.
How do I pay?
Payment is arranged directly when we confirm your trip. We will share the accepted options during confirmation.
Is availability guaranteed?
No trip is guaranteed until we confirm it manually. We are availability-first: every request is reviewed, and we confirm the driver, car and price before your trip.
Do you support business travelers?
Yes. We arrange reliable, discreet drivers for meetings, conferences, airport pickups and multi-day business travel, scheduled around you.
Can you handle upcountry trips?
Yes — Akagera, Musanze / Volcanoes, Nyungwe and Lake Kivu are routes we know. A trusted driver helps with timing, stops and the right vehicle.
Can I request a driver for someone else?
Yes. Just share the traveller's details — pickup, destination, dates and a contact — and we will arrange it and follow up to confirm.

Tell us where you’re going.

We’ll review availability and confirm your driver, car and price manually. English-speaking · car included.
or see routes & starting prices